Terms and Conditions

GENERAL TERMS AND CONDITIONS FOR USE of shop.billboard.bg

  1. SUBJECT

This document constitutes the general terms or terms of use for shop.billboard.bg, which regulate the rules for using shop.billboard.bg, including entering into a sales contract with a merchant from this online store.

  1. INFORMATION ABOUT THE PLATFORM ADMINISTRATOR https://shop.billboard.bg

2.1. "BILLBOARD" AD (hereinafter referred to as "Billboard") is a company with its registered office and address of management in Sofia 1463, Bulgaria Square No. 1, NDK, with UIC 130472125 and VAT number BG 130472125.

2.2. "BILLBOARD" AD administers the online store shop.billboard.bg as a platform. Products and services from parties other than Billboard are displayed on the platform by individual sellers on shop.billboard.bg. The rights and obligations of a service intermediary provider are exercised/fulfilled by "BILLBOARD" AD.

The website https://shop.billboard.bg is licensed to "BILLBOARD" AD, a company based in Bulgaria.

2.3. "BILLBOARD" AD assumes the fulfillment of obligations under contracts concluded based on orders placed before February 1, 2025, with "BILLBOARD" AD, such as warranty services, and more.

2.4. You can contact Billboard at the address above, by phone at +359 882 648 720, or by email at shop@billboard.bg. The contact numbers are chargeable.

2.5. Any individual offering goods or services to third parties for commercial purposes and who has a contract with Billboard may be a seller on the platform.

  1. DEFINITIONS

3.1. Client – any individual aged 18 or older, legal entity, or other legal formation that meets one or more of the following conditions:

3.1.1. accesses the Content via communication means provided by Billboard (electronic means, telephone, etc.) or based on an existing agreement for use with Billboard and has requested the creation and use of an Account;

3.1.2. after creating their account on the Platform, places an order and enters into a distance sales contract via the Billboard e-commerce platform with Billboard or another merchant.

3.2. User – any individual aged 18 or older, legal entity, or other legal formation that has registered on the Platform and agreed to specific clauses in the Terms and Conditions section.

3.3. Seller – Billboard or any other entity offering goods or services on the Platform.

3.4. Site – the online store hosted at the web address OnPrintShop and its subdomains.

3.5. Platform – the Site.

3.6. Account – a section of the Platform, formed by an email address and password, allowing the Client to place an Order and containing information about the Client and the history of some of their actions on the Platform (Orders, tax invoices, etc.). The Client is responsible for ensuring that all information entered into the Account is accurate, complete, and up to date.

3.7. Favorites – a section in the Account allowing the Client to create their lists of Goods and Services to track for potential purchases.

3.8. List – a section within "Favorites" where the Client can add products of interest.

3.9. My Cart – a section in the Account allowing the Client to add Goods or Services they wish to purchase either at the time of addition or later; if the Goods and Services are not purchased at the time of addition, the Client may track them using Billboard's notification services.

3.10. Order – an electronic document representing a communication form between Billboard and the Client, through which the Client communicates to the Seller their desire to purchase Goods or Services.

3.11. Pre-Order – an Order made for goods not currently in the warehouse of Billboard or its supplier. If you place a Pre-Order for a product, one of our consultants will check the delivery timeframe and contact you with more information about the product's availability.

3.12. Goods or Services – any product or service, or digital content located on the Platform, including products and services mentioned in the Order, provided by the Seller as a result of a concluded Contract.

3.13. Campaign – any promotional communication aimed at popularizing the Platform, the Billboard brand, or specific Goods and/or Services available for a limited time or in limited quantities unless explicitly stated otherwise.

3.14. Illegal Content – any content not in compliance with applicable legal provisions or this document.

3.15. Contract – the distance contract concluded between the Seller and the Client for the sale of Goods and/or Services via the Platform, incorporating these terms and conditions.

3.16. Content

• all information on the Platform accessible via an Internet connection and using an Internet-enabled device; • the content of any communication between the Client and Billboard and/or the Seller via electronic or other available communication means; • any information provided by a Billboard employee or Seller representative to the Client via electronic or other communication means; • information on the Platform related to Goods and/or Services and applicable pricing over a specific period; • information on the Platform regarding Clients and related Goods and/or Services and pricing from third parties with whom the Seller has partnerships; • data regarding Sellers on the Platform.

3.17. Commercial Messages – any message sent via electronic communication channels containing general and thematic information, product recommendations, offers or promotions from Billboard, Sellers, or companies associated with Billboard.

3.18. Transaction – the action of Billboard refunding an amount paid by the Client due to contract termination or non-conclusion.

3.19. Specifications – all characteristics and/or descriptions of Goods and Services as indicated in their descriptions.

3.20. Review – a written evaluation by a product or service owner or user.

3.21. Rating – a calculation method for client satisfaction.

3.22. Comment – an assessment or critique at the end of a Review.

3.23. Question – a form of inquiry from a Client to other Clients or Users.

3.24. Answer – a written response provided in the Platform.

3.25. "One-Click Payment" – a mobile payment service.

3.26. Recommended Retail Price (RRP) – a price provided by the manufacturer and/or distributor to the Seller, which is independently determined by the Seller for the sale.

3.27. "Discount Price" – the lowest price announced by the Seller within the last 30 days.

3.28. "Selling Price" – the price requested by the Seller for Goods or Services.

3.29. Search Algorithm – an automated algorithm determining product relevance based on text matching and popularity.

3.30. "Recommendation System" – a system used by Billboard for prioritizing displayed information, including ranking Goods or Services shown on the Site based on search results.

3.31. Safe Product – any product that under normal and reasonably foreseeable circumstances does not pose a risk.

3.32. Hazardous Product – any product that is not considered safe.

3.33. Product Recall – the process of withdrawing a product from the market.

  1. GENERAL PROVISIONS

4.1. The general terms of Billboard bind all Platform Clients.

4.2. Any use of the Platform signifies that you have carefully reviewed these terms and conditions and agree to comply with them unconditionally.

4.3. Billboard reserves the right to update or amend these Terms and Conditions periodically to reflect any changes to the way the Site functions, its conditions, or legal requirements. The Document will become binding for Clients from the moment it is published on the Platform. In case of such changes, we will post the updated version on the Platform.

4.4. If any provision of these Terms and Conditions is found to be invalid or unenforceable, this shall not affect the validity or enforceability of the remaining provisions.

4.5. Billboard and marketplace sellers make every effort to maintain the accuracy of the information presented on the Platform. However, technical errors or omissions may occur. Product images are illustrative and indicative; the delivered products may differ from the images.

4.6. Due to limited space and structure, product descriptions may sometimes be incomplete. Billboard strives to provide the most relevant and important information.

4.7. All goods, including those on promotion/discount, are sold and delivered until stocks are exhausted, even if not explicitly stated on the Platform.

4.8. The Platform may contain links to other websites. Billboard is not responsible for the privacy policies of websites it does not administer or for the information contained therein.

  1. CONCLUDING A CONTRACT

5.1. The Client expresses their desire to order and purchase Goods and/or Services through the Platform by placing an Order electronically or by phone, which is then registered by them or a Billboard employee on their behalf.

5.2. Billboard will send a notification to the Client regarding the registration of the Order via agreed communication channels (email, SMS, or Viber). This notification does not constitute acceptance, confirmation, or commitment to fulfill the Order.

5.3. The Seller reserves the right not to deliver part or all Goods or Services from the Order for objective reasons, including but not limited to stock depletion. Billboard will inform the Client of this through agreed communication channels. In such cases, the Seller's sole responsibility is to refund any advance payment for the undelivered Goods or Services.

5.4. The distance sales contract between the Seller and the Client is considered concluded when the Client receives a notification via email, SMS, or Viber that the Goods from the Order are ready for dispatch or that the Service can be provided.

5.5. The distance sales contract consists of these Terms and any additional agreements between the Seller and the Client.

5.6. The warranty certificate, where applicable, will accompany the Goods or be available in the Client's Account.

5.7. The Client must ensure that all information provided during the Order process is accurate, complete, and up to date. Billboard reserves the right to share this information with relevant marketplace Sellers.

5.8. The Client authorizes Billboard and/or the marketplace Seller to contact them as necessary regarding the Order.

5.9. The Seller may cancel an Order and notify the Client in the following cases without incurring liability:

• If the payment transaction is not approved by the issuing bank for online payments. • If the payment does not result in funds being credited to the Seller's account. • If the information provided by the Client is incomplete or incorrect.

5.10. The Client has the right to withdraw from the distance sales contract within the legally established period. This period starts from the date of contract conclusion for services or the date the Goods are received.

5.11. The Client may contact Billboard at shop@billboard.bg or use the Platform's online return form for withdrawal requests.

  1. ONLINE SALES POLICY

6.1. Access to the Platform for the purpose of placing an Order is available to any Client.

6.2. Billboard reserves the right to restrict Client access to Orders and/or payment methods if the Client abuses their rights or acts detrimentally to Billboard or third parties.

6.3. The Client has the right to leave reviews or opinions on Goods and Services.

6.4. Communication with the Seller may be conducted directly or through the contact details provided on the Platform.

6.5. In cases of significant internet traffic, Billboard reserves the right to require Clients to validate information using CAPTCHA codes to protect Platform integrity.

6.6. Billboard may post promotional or advertising information on the Platform.

6.7. All prices displayed on the Platform are final and inclusive of VAT and any legally required taxes.

6.8. In cases provided for by law, the price of the Goods, such as electronics, announced on the Platform includes a green fee. If the Client requests details regarding the exact value of the added amount to the price of the Goods, they must contact the "Customer Service" department at Billboard.

6.9. In the case of online payments or bank transfers, the Seller bears no responsibility for any expenses related to fees, commissions, or other additional payments made by the Client or their bank regarding the transaction itself, as well as in cases of currency exchange applied by the bank that issued the client's card in situations where the currency differs from BGN. Payment by card to the Seller through PayU is considered an international payment by banks in Bulgaria, and according to their rules for card transactions, some banks may charge additional fees. The costs associated with such payments are borne by the Client. Therefore, Billboard recommends that its clients check with their bank for any potential additional fees that may be charged for online payments or those through banks.

6.10. All images placed on the Platform are intended solely to create a certain impression of the type of Goods/Services offered and do not represent them accurately. Accordingly, some of the images of Goods or Services on the Platform (static/dynamic images/multimedia presentations, etc.) may not correspond to the appearance of the respective Goods or may create a misleading impression of the offered Service. The Seller shall not be liable for such discrepancies.

6.11. After 14 (fourteen) days from the moment of purchasing a Good or Service, the Client will be asked to provide a review regarding the purchased Good or Service. This request will be sent to the email address through which they registered their Account. By providing a review, the Client contributes to better informing other potential Clients and actively participates in the development of new services and in more detailed descriptions of the characteristics of the Products.

7. ABUSE AND CORRECTIVE MEASURES**

7.1. Access for the purpose of using the Site and placing an Order is permitted to any Client/User, as long as they use the Site in accordance with this Document and applicable laws.

7.2.Abuse of the use of the site or for purposes other than those expressly permitted by Billboard is prohibited, and Billboard shall not be liable for damages caused by unauthorized use. Specifically, the following actions are prohibited:
a. failure to meet payment obligations or any obligations to Sellers or Billboard;
b. placing Orders for purposes other than the purchase of Goods or Services;
c. providing false, inaccurate, or outdated information when creating an Account, including providing a false identity in any way (e.g., by using an email address, name, pseudonym, or otherwise);
d. creating multiple Accounts by the same individual or legal entity;
e. failure to maintain the confidentiality of account login data;
f. undertaking actions that are illegal, immoral, against public order, or other actions or omissions that violate applicable laws;
g. using any kind of external software tool that may disrupt the normal operation of the site;
h. attempting to interfere with the operation of the hosting servers or the site in any way;
i. appropriating, copying, decompiling, or attempting to uncover the source code of the site or its content;
j. using any robot, algorithm, or other automated means to read the source code or extract data from the site;
k. attempting to test or scan the vulnerability of any system on the site, accessing servers or services of the site that are not public, without permission, including attempts to interfere with the operation of the hosting servers or the site in any way;
l. publishing content that praises, promotes, encourages, or incites terrorism, racism, revisionism, xenophobia, homophobia, sexism, hate speech, discrimination, human trafficking, organized crime, illegal organizations, self-harm, suicide, torture, animal cruelty, justification of war crimes, sexual exploitation of children and/or adults, cultures, or other illegal content;
m. undertaking actions that may harm the interests of Billboard, directly or indirectly, in any way, including but not limited to making offensive statements directed directly or indirectly against Billboard, its employees or representatives, or its partners, such as regarding the IT system provided by Billboard, taking public positions that may have a negative impact on Billboard or the services it provides;
n. using the Site for any illegal or unauthorized purposes or participating in, promoting, or endorsing illegal activity or violating this Document, as well as any other behavior or activity on the Site that could reasonably harm Billboard, other Clients/Users, Sellers, or third parties (such as privacy, confidential information, or intellectual property).

7.3. Upon the occurrence of reasons, based on the development of relations with the respective, authorized on this basis, recipient of personal data, ElbiBulgaria has the right to take the following actions (but not limited to):

a. blocking or deleting an Account or profile created on behalf of or for a third party on the Site (including in cases where the natural person has not provided consent for the processing of their personal data, who has provided the Account, using the Account without having the right to do so);

b. blocking or limiting access to a Client/User for access to the Services (including in cases where there are no funds in the Client's account to be used);

c. blocking or limiting access to a Client/User for access to the Services in case of violation of the rules by the Client, as well as in cases where the method of payment used by the Client is found to be invalid or insufficient funds are available in the Client's account for the execution of the Service;
d. in the country, abroad, Respecting and observing the rules of good commercial practices.

7.4. In the event that a complaint is filed by a user regarding the actions of another user of the Site, in accordance with Art. 23.2 of these rules, ElbiBulgaria has the right to temporarily block the account of the user who is the subject of the complaint, until the complaint is resolved or until the user provides the necessary documents and information confirming their identity (including, but not limited to, a copy of an identity document, etc.), in order to establish the identity of the person who is the subject of the complaint.
7.5. For the purposes of managing ElbiBulgaria, we may use software or automated technologies that can temporarily block access to certain functionalities or parts of the Site, or limit their use, until the issue is resolved or until the user complies with the complaint or request.
7.6. In the event of a violation, actions taken by ElbiBulgaria under this document, including blocking, temporary blocking, deletion of content or accounts, suspension of services, are at the discretion of ElbiBulgaria and depend on the severity of the violation, as well as on the history of the user's behavior on the Site, regardless of whether the user has been warned.
7.7. Users may be held liable and be subject to legal proceedings if they have a proven interest in concealing, falsifying, or deleting information from ElbiBulgaria, specifically:
a. the severity of the violation - the absolute number of violations committed by the user, the number of unique violations, the impact on third parties or other users, the duration of the period over which the violation has occurred and the frequency of violations, the nature of the violation (whether it was committed intentionally or negligently), whether the violation was committed for personal gain or to harm others, whether the violation was committed within 6 months prior to the violation in question, whether it was committed in relation to promotional campaigns such as sales, contests, or promotions (this factor is considered within the framework of 3 or 2 years);
b. the context of the violation, including, but not limited to, whether it was related to national security, public order, health protection, or the rights and freedoms of others, such as combating terrorism, organized crime, etc. In these cases, ElbiBulgaria has the right to take immediate measures to block the user's account;
c. whether there has been a deliberate concealment, the intention with which the violation was committed (for example, whether it was to harm the reputation of the Content, etc.);
d. the user's history of behavior on the Site, including the number of warnings issued to the user and the user's response to these warnings, as well as the user's history of compliance with the rules;
e. the impact of the violation on ElbiBulgaria, including but not limited to damage to reputation, financial loss, or disruption of services;
f. whether the violation was reported by another user or detected by ElbiBulgaria's systems, and the manner in which the violation was reported or detected.
ElbiBulgaria reserves the right to determine the appropriate action based on these factors, which could include but is not limited to, issuing warnings, temporary or permanent suspension of accounts, or taking legal action. The decision-making process considers each case individually to ensure fairness and proportionality in response to the violation.

Combining all the translations from the provided images:
7.3. Upon the occurrence of reasons, based on the development of relations with the respective, authorized on this basis, recipient of personal data, ElbiBulgaria has the right to take the following actions (but not limited to):
a. blocking or deleting an Account or profile created on behalf of or for a third party on the Site (including in cases where the natural person has not provided consent for the processing of their personal data, who has provided the Account, using the Account without having the right to do so);
b. blocking or limiting access to a Client/User for access to the Services (including in cases where there are no funds in the Client's account to be used);
c. blocking or limiting access to a Client/User for access to the Services in case of violation of the rules by the Client, as well as in cases where the method of payment used by the Client is found to be invalid or insufficient funds are available in the Client's account for the execution of the Service;
d. in the country, abroad, Respecting and observing the rules of good commercial practices (including, but not limited to, actions that are unfair, offensive, discriminatory, or which may harm the reputation of ElbiBulgaria, as well as actions which may result in the blocking of the Client's access to the service on Billboard);
7.4. In the event that a complaint is filed by a user regarding the actions of another user of the Site, in accordance with Art. 23.2 of these rules, ElbiBulgaria has the right to temporarily block the account of the user who is the subject of the complaint, until the complaint is resolved or until the user provides the necessary documents and information confirming their identity (including, but not limited to, a copy of an identity document, etc.), in order to establish the identity of the person who is the subject of the complaint.
7.5. For the purposes of managing ElbiBulgaria, we may use software or automated technologies that can temporarily block access to certain functionalities or parts of the Site, or limit their use, until the issue is resolved or until the user complies with the complaint or request.
7.6. In the event of a violation, actions taken by ElbiBulgaria under this document, including blocking, temporary blocking, deletion of content or accounts, suspension of services, are at the discretion of ElbiBulgaria and depend on the severity of the violation, as well as on the history of the user's behavior on the Site, regardless of whether the user has been warned.
7.7. Users may be held liable and be subject to legal proceedings if they have a proven interest in concealing, falsifying, or deleting information from ElbiBulgaria, specifically:
a. the severity of the violation - the absolute number of violations committed by the user, the number of unique violations, the impact on third parties or other users, the duration of the period over which the violation has occurred and the frequency of violations, the nature of the violation (whether it was committed intentionally or negligently), whether the violation was committed for personal gain or to harm others, whether the violation was committed within 6 months prior to the violation in question, whether it was committed in relation to promotional campaigns such as sales, contests, or promotions (this factor is considered within the framework of 3 or 2 years);
b. the context of the violation, including, but not limited to, whether it was related to national security, public order, health protection, or the rights and freedoms of others, such as combating terrorism, organized crime, etc. In these cases, ElbiBulgaria has the right to take immediate measures to block the user's account;
c. whether there has been a deliberate concealment, the intention with which the violation was committed (for example, whether it was to harm the reputation of the Content, etc.);
d. the user's history of behavior on the Site, including the number of warnings issued to the user and the user's response to these warnings, as well as the user's history of compliance with the rules;
e. the impact of the violation on ElbiBulgaria, including but not limited to damage to reputation, financial loss, or disruption of services;
f. whether the violation was reported by another user or detected by ElbiBulgaria's systems, and the manner in which the violation was reported or detected.
ElbiBulgaria reserves the right to determine the appropriate action based on these factors, which could include but is not limited to, issuing warnings, temporary or permanent suspension of accounts, or taking legal action. The decision-making process considers each case individually to ensure fairness and proportionality in response to the violation.

Since you've asked for more information, here's a continuation of what might be relevant based on the context of the previous sections regarding user behavior, violations, and ElbiBulgaria's policies:
7.8. Appeals Process: Users who have had actions taken against them due to violations have the right to appeal these decisions. The appeal process involves:
a. Filing an Appeal: Users must submit an appeal via the designated method provided by ElbiBulgaria, which could be through a support ticket, email, or a specific form on the Site. The appeal should include a clear explanation of why the user believes the action taken was incorrect or unfair, along with any evidence supporting their case.
b. Review Period: Once an appeal is filed, ElbiBulgaria will review it within a reasonable timeframe, usually within 14 to 30 days, depending on the complexity of the case. During this period, the user's account or access restrictions might remain in place to ensure the integrity of the platform.
c. Decision: After reviewing the appeal, ElbiBulgaria will make a decision. This decision could result in:
  • Upholding the original action if the violation is confirmed.
  • Reversing the action if it's found that there was a mistake or misunderstanding.
  • Adjusting the penalty, such as reducing the duration of a ban or lifting certain restrictions.
d. Notification: Users will be notified of the decision via the same method they used to file the appeal or through their registered email. If the decision is not in favor of the user, reasons will be provided.
e. Finality: The decision made after an appeal is usually final, but in extraordinary circumstances, ElbiBulgaria might allow for a second appeal or reconsideration if new evidence comes to light.
7.9. Educational Measures: In addition to punitive actions, ElbiBulgaria might implement educational measures to prevent future violations:
a. Guidance: Providing users with guidelines or educational content about acceptable behavior on the platform.
b. Training: Offering workshops or online tutorials on digital citizenship, privacy, and security.
c. Alerts: Sending alerts or notifications to users when they are close to violating a rule, giving them a chance to correct their behavior before any formal action is taken.
7.10. Continuous Improvement: ElbiBulgaria commits to:
a. Regular Review: Regularly reviewing and updating its policies to adapt to new legal requirements, user feedback, and evolving online behaviors.
b. User Feedback: Encouraging user feedback on the effectiveness of the policies and the fairness of the enforcement through surveys, forums, or direct communication channels.
c. Transparency Reports: Publishing transparency reports detailing the number and types of violations, actions taken, appeals processed, and outcomes to maintain transparency with the user community.
Please note that this continuation is speculative based on common practices in user policy management and might not reflect actual policies of ElbiBulgaria unless provided with further context or official documentation. If you need specific information or have another topic in mind, feel free to ask!

Since we've covered the hypothetical continuation of the policies from ElbiBulgaria based on the provided text, and there isn't any additional text to translate or expand upon, let's delve into a general discussion or additional hypothetical sections that could logically follow in such a document:
7.11. Data Protection and Privacy:
a. Compliance with Regulations: ElbiBulgaria ensures compliance with all relevant data protection laws, including but not limited to GDPR, ensuring users' personal data is handled with the utmost care.
b. User Consent: Users must provide explicit consent for the collection, processing, and storage of their personal data. This consent can be withdrawn at any time through the user's account settings.
c. Data Security: Measures are in place to protect user data against unauthorized access, alteration, or destruction. This includes encryption, secure server storage, and regular security audits.
d. Data Portability: Users have the right to request their data in a commonly used format to transfer it to another service.
e. Right to be Forgotten: Users can request the deletion of their personal data from ElbiBulgaria's systems, subject to legal and operational limitations.
7.12. Intellectual Property Rights:
a. User Content: Users retain ownership of the content they post but grant ElbiBulgaria a license to use, display, and distribute this content for the purpose of providing the service.
b. Infringement Policy: ElbiBulgaria has a process for reporting and addressing copyright infringement, following the Digital Millennium Copyright Act (DMCA) or equivalent local laws.
c. Trademarks: The use of ElbiBulgaria's trademarks, logos, or any branding material without permission is prohibited.
7.13. Dispute Resolution:
a. Mediation: Before proceeding to legal action, ElbiBulgaria encourages mediation or arbitration to resolve disputes amicably.
b. Jurisdiction: Any legal disputes will be handled under the jurisdiction of the country where ElbiBulgaria is registered, unless otherwise specified in the user agreement.
c. Arbitration Agreement: Users might agree to binding arbitration for resolving disputes, reducing the need for court proceedings.
7.14. Changes to Terms:
a. Notification: Users will be notified of any changes to the terms of service via email or through a notification on the Site at least 30 days before these changes take effect.
b. Acceptance: Continued use of the service after the changes implies acceptance of the new terms. Users who do not agree with the changes can terminate their account.
c. Historical Records: ElbiBulgaria keeps records of previous versions of the terms for transparency and reference.
7.15. Termination:
a. User Termination: Users can terminate their account at any time through the account settings or by contacting support.
b. ElbiBulgaria Termination: ElbiBulgaria reserves the right to terminate accounts for severe or repeated violations of the terms, with or without notice.
c. Post-Termination: Upon termination, user data might be retained for a period as required by law or for business purposes like fraud prevention, unless the user requests data deletion under the right to be forgotten.
7.16. Contact Information:
a. Support: Users can reach out to ElbiBulgaria's support team for any issues or questions through provided channels like email, support tickets, or a help center.
b. Physical Address: For legal notices, ElbiBulgaria provides a physical address where official correspondence can be sent.
This speculative expansion covers typical areas that might be included in a comprehensive user policy or terms of service document for an online platform like ElbiBulgaria. If you have any specific questions or need further details on any topic, feel free to ask!

Since we've exhausted the logical continuation of a user policy document for ElbiBulgaria based on the provided text, let's shift gears and explore some hypothetical scenarios or additional policies that could be relevant in today's digital landscape:
7.17. Environmental Responsibility:
a. Sustainability Efforts: ElbiBulgaria commits to reducing its carbon footprint by optimizing server efficiency, using renewable energy sources where possible, and encouraging digital over physical documentation.
b. E-Waste Management: Initiatives to manage electronic waste responsibly, including recycling programs for old hardware and promoting the longevity of digital devices through software updates.
7.18. Accessibility:
a. Inclusive Design: ElbiBulgaria strives to make its platform accessible to all users, including those with disabilities, by adhering to WCAG (Web Content Accessibility Guidelines) standards.
b. Assistive Technologies: Support for screen readers, keyboard navigation, and other assistive technologies to ensure users with visual, motor, or cognitive impairments can use the service effectively.
7.19. Community Engagement:
a. User Forums: Providing spaces for users to engage with each other, share ideas, and discuss improvements to the platform, fostering a sense of community.
b. Feedback Loops: Implementing systems for continuous user feedback collection, which directly influences platform updates and policy changes.
c. Charity and Social Impact: Encouraging or facilitating community-driven charity events or social impact projects within the platform, potentially integrating donation mechanisms or awareness campaigns.
7.20. Child Safety:
a. Age Verification: Enhanced measures to verify the age of users to ensure compliance with the minimum age requirement of 13 years for using Grok, or any similar service provided by ElbiBulgaria.
b. Parental Controls: Tools for parents to monitor and control their children's activities on the platform, including time limits, content filtering, and privacy settings.
c. Educational Content: Providing educational content aimed at teaching children about online safety, digital citizenship, and the importance of privacy.
7.21. Innovation and Technology:
a. AI and Machine Learning: Commitment to using AI ethically to enhance user experience, security, and content moderation, while being transparent about AI's role and limitations.
b. Blockchain for Transparency: Exploring the use of blockchain technology for transparency in data handling, user verification, or even in creating decentralized user governance models.
c. Emerging Technologies: Keeping up with emerging technologies like AR/VR to potentially integrate them into the user experience for more immersive interactions.
7.22. Global Operations:
a. Localization: Adapting the platform for different languages and cultures, ensuring that content and services are relevant and respectful of local norms.
b. International Compliance: Ensuring that ElbiBulgaria's operations comply with international laws and regulations, particularly in areas like data protection, consumer rights, and trade.
c. Cross-Border Data Transfers: Policies and mechanisms to handle data transfers across borders securely, respecting different jurisdictions' privacy laws.
7.23. Future Outlook:
a. Vision Statement: ElbiBulgaria might include a vision statement outlining its long-term goals for the platform, focusing on innovation, user empowerment, and global connectivity.
b. Research and Development: Dedication to R&D for improving service delivery, exploring new market opportunities, and staying ahead in the tech landscape.
c. User Evolution: Recognizing the evolving nature of user needs and technology, ElbiBulgaria would commit to adapting its services to meet future demands, possibly through predictive analytics or user behavior studies.
This expansion into hypothetical sections reflects a forward-thinking approach, considering modern issues like environmental impact, accessibility, and the integration of cutting-edge technology. If there's a specific area you're interested in or if you have any other questions, please let me know!

Continuing with the hypothetical expansion of ElbiBulgaria's policies and initiatives, let's delve into areas that could further enhance user trust, platform integrity, and societal impact:
7.24. Ethical AI Use:
a. AI Transparency: ElbiBulgaria commits to transparency in how AI algorithms are used, especially in areas like content recommendation, moderation, and personalization. Users will have access to information on how decisions are made by AI.
b. Bias Mitigation: Regular audits to identify and mitigate biases in AI systems, ensuring fairness across different user demographics, preventing discrimination, and promoting equality in service delivery.
c. User Control Over AI: Providing users with options to opt-out of certain AI-driven features or to have more control over how their data is used to train or improve AI models.
7.25. Cybersecurity Enhancements:
a. Advanced Threat Detection: Implementing state-of-the-art cybersecurity measures including machine learning for real-time threat detection, ensuring user data and platform integrity against cyber attacks.
b. User Education: Regularly updating users on best practices for cybersecurity, like strong password policies, two-factor authentication, and recognizing phishing attempts.
c. Incident Response: A clear incident response plan in case of data breaches, including immediate user notification, steps for mitigation, and support for affected users.
7.26. Mental Health and Well-being:
a. Digital Well-being Tools: Features like screen time reminders, digital detox suggestions, and tools to encourage breaks from the platform to promote mental health.
b. Support for Mental Health: Partnerships with mental health organizations to provide resources or direct users to help when they engage in potentially harmful online behaviors or express distress.
c. Community Guidelines: Strengthening community guidelines to foster a supportive environment, discouraging cyberbullying, and promoting positive interactions.
7.27. Economic Empowerment:
a. Creator Economy: Supporting content creators by providing monetization options, clear revenue sharing models, and tools to help them grow their audience and income.
b. Microtransactions: Implementing fair and transparent microtransaction systems, ensuring users understand what they are paying for, and protecting against fraudulent transactions.
c. Local Economies: Initiatives to support local economies by promoting local businesses or artisans through the platform, potentially integrating e-commerce features.
7.28. Crisis Response:
a. Disaster Relief: Mechanisms to quickly mobilize user support during natural disasters or crises, possibly through donation drives or information dissemination.
b. Public Health: During public health emergencies, ElbiBulgaria could provide verified information, support remote work or education, and facilitate community support systems.
c. Political Stability: In politically unstable regions, ensuring the platform remains a neutral space, free from manipulation, while still allowing for free expression within legal bounds.
7.29. Ethical Advertising:
a. Ad Transparency: Full disclosure of advertising practices, including how ads are targeted, user data used, and options for users to opt-out of personalized advertising.
b. Child Protection: Strict policies against advertising to children under a certain age, ensuring ads are appropriate and do not exploit young users.
c. Ethical Standards: Refusal to accept ads from entities that promote hate, misinformation, or unethical practices, maintaining platform integrity.
7.30. Corporate Social Responsibility (CSR):
a. Sustainability Reporting: Regular reports on the environmental impact of ElbiBulgaria's operations, including carbon emissions, energy use, and steps towards sustainability.
b. Community Investment: Investing in community projects, education, or technology access programs, particularly in underprivileged areas.
c. Diversity and Inclusion: Commitment to diversity in hiring, platform representation, and in the content that is promoted or allowed on the platform.
These hypothetical sections aim to address contemporary issues and future trends, showcasing a comprehensive approach to managing an online platform in a responsible and forward-thinking manner. If you have any specific interests or questions within these areas or beyond, feel free to ask!

Since we've explored a broad range of hypothetical policies and initiatives for ElbiBulgaria, let's delve into some futuristic concepts and speculative technologies that could shape the future of online platforms:
7.31. Virtual and Augmented Reality Integration:
a. Immersive Experiences: ElbiBulgaria could explore integrating VR/AR to offer users immersive shopping experiences, virtual meetups, or educational content, enhancing engagement through spatial computing.
b. AR for Accessibility: Using AR to assist users with disabilities by providing real-time visual or auditory aids within the platform, making navigation and interaction more intuitive.
c. Virtual Events: Hosting virtual events where users can attend concerts, conferences, or workshops in a simulated environment, reducing the need for physical travel and promoting global participation.
7.32. Quantum Computing:
a. Enhanced Security: With the advent of quantum computing, ElbiBulgaria might look into quantum-resistant encryption to safeguard user data against future threats.
b. Data Processing: Utilizing quantum algorithms for faster data analysis, improving search functionalities, recommendation systems, and AI training processes.
c. Simulation: Offering quantum simulations for educational or research purposes, allowing users to engage with complex scientific models or simulations in real-time.
7.33. Personalized AI Avatars:
a. Digital Representation: Users could have AI-generated avatars that learn and adapt to their behavior, preferences, and communication styles, enhancing personal interaction on the platform.
b. Privacy and Anonymity: These avatars could provide a layer of privacy, allowing users to interact without revealing personal details, while still maintaining a personalized experience.
c. Legacy and Continuity: For users who wish to leave a digital legacy, AI avatars could continue to interact with the community based on the user's historical data, preserving their presence in a digital form.
7.34. Blockchain for User Governance:
a. Decentralized Decision Making: Implementing blockchain technology to create a decentralized governance model where users have a say in platform decisions through token-based voting systems.
b. Smart Contracts: Using smart contracts for transparent, automated enforcement of user agreements, content sharing rights, or even dispute resolution.
c. Digital Identity: Enhancing user verification and privacy by leveraging blockchain for secure, self-sovereign digital identities, reducing reliance on centralized data storage.
7.35. Space Internet:
a. Global Connectivity: With advancements in space internet technologies, ElbiBulgaria could ensure its services are accessible worldwide, even in remote or underserved areas, through satellite internet.
b. Latency Reduction: Leveraging low-earth orbit satellite constellations to reduce latency, providing a seamless experience for real-time applications like VR meetings or live streaming.
c. Disaster Resilience: In scenarios where terrestrial internet infrastructure fails, space internet could provide a backup, ensuring continuity of service during natural disasters or crises.
7.36. Neurotechnology Interfaces:
a. Brain-Computer Interaction: Exploring neurotechnology for direct brain-computer interfaces, potentially allowing users to control aspects of the platform with their thoughts, enhancing accessibility for those with mobility issues.
b. Emotional AI: Developing AI that can interpret emotional states through neurofeedback, tailoring content or interactions to improve user well-being or engagement.
c. Cognitive Enhancement: Offering features that could assist in cognitive tasks, learning, or memory enhancement through neurofeedback loops, providing educational tools or productivity boosts.
7.37. Sustainable Digital Economy:
a. Carbon Credits: Introducing a system where digital activities contribute to or offset carbon footprints, perhaps by associating digital actions with real-world environmental projects.
b. Eco-Friendly Data Centers: Commitment to building or partnering with data centers that use sustainable energy, aiming for a net-zero carbon footprint for digital operations.
c. Digital Conservation: Using the platform to promote digital conservation efforts, like virtual tours of protected areas or digital preservation of endangered species, fostering environmental awareness.
These speculative sections push the boundaries of what's currently possible, looking towards a future where technology and societal needs evolve in tandem. If there's a particular area or concept you'd like to explore further or if you have any other questions, please let me know!

Given the futuristic and speculative nature of the previous sections, let's continue by exploring even more advanced concepts that could redefine the landscape of digital platforms like ElbiBulgaria:
7.38. Interplanetary Connectivity:
a. Mars and Beyond: As humanity potentially expands to other planets, ElbiBulgaria could aim to provide connectivity solutions for interplanetary communication, ensuring that users on Mars or lunar bases can access the platform with minimal latency.
b. Space-Based Data Storage: Considering the vastness of space, ElbiBulgaria might explore the concept of data storage on satellites or space stations, offering ultra-secure, off-world backups of critical user data.
c. Interstellar Communication: In the far future, with advancements in technology, the platform could facilitate communication across star systems, perhaps through quantum entanglement or other theoretical physics-based methods, connecting humanity across the cosmos.
7.39. Synthetic Biology Integration:
a. Bio-Digital Interfaces: ElbiBulgaria could pioneer the integration of synthetic biology with digital platforms, allowing users to interact with the service through biological interfaces, like bio-sensors that could respond to biological signals.
b. Genetic Customization: Users might customize their digital experiences based on genetic information, tailoring content or services to their biological predispositions for health, learning, or entertainment.
c. Eco-Engineering: Leveraging synthetic biology for real-world impact, the platform could support projects where digital engagement leads to biological outcomes, like community-driven bio-remediation efforts or citizen science projects in genetic research.
7.40. Time Travel Protocols:
a. Temporal Data Management: With theoretical advancements in time travel or time manipulation, ElbiBulgaria could develop protocols for managing data across different timelines, ensuring consistency in user data regardless of temporal shifts.
b. Historical Interaction: Offering users the ability to interact with historical data or simulations in a way that feels like time travel, providing educational or entertainment experiences that are as close to actual time travel as possible within current technology.
c. Future Predictions: Using advanced predictive algorithms combined with user data to offer personalized future scenarios or predictions, not as a form of actual time travel but as an advanced form of forecasting.
7.41. Consciousness Uploading:
a. Digital Immortality: In a far-future scenario where consciousness uploading becomes feasible, ElbiBulgaria could offer services where users can upload their consciousness into a digital environment, ensuring a form of digital immortality or continued interaction post-physical life.
b. Enhanced VR Experiences: Consciousness upload could lead to VR experiences that are indistinguishable from reality, where users could live out virtual lives or work in virtual environments with full sensory immersion.
c. Ethical Considerations: Establishing strict ethical guidelines and user consent protocols for consciousness uploading, addressing issues like identity, privacy, and the nature of existence in a digital form.
7.42. Multidimensional Interaction:
a. Beyond 3D: As technology evolves, ElbiBulgaria might explore interfaces that go beyond traditional 3D, into 4D or higher dimensions, allowing for interactions that could involve time as a navigable dimension or other spatial concepts beyond our current understanding.
b. Quantum Interfaces: Utilizing quantum mechanics principles for user interfaces where interaction could involve quantum states, offering experiences that are probabilistic or involve entanglement for secure, instantaneous communication.
c. Parallel Reality Exploration: Offering users the chance to explore or interact with parallel realities or alternate universes through sophisticated simulations, providing a platform for speculative exploration and entertainment.
7.43. Universal Basic Digital Income:
a. Digital Currency: With the advent of a fully digital economy, ElbiBulgaria could support or implement a system where users receive a universal basic income in digital currency, usable within the platform for services, content creation, or virtual goods.
b. Economic Equality: This system would aim to ensure economic equality within the digital realm, allowing all users access to premium features or the ability to participate in the digital economy without financial barriers.
c. Incentivizing Participation: The digital income could be tied to user engagement, content creation, or community service, incentivizing active participation and contribution to the platform's ecosystem.

Venturing even further into speculative territory, let's explore concepts that blend the realms of science fiction with potential future realities for digital platforms like ElbiBulgaria:
7.44. Cosmic Consciousness Network:
a. Galactic Mind: In a far-future scenario, ElbiBulgaria might evolve into a Cosmic Consciousness Network, where users can connect not just with each other but with a collective consciousness spanning across galaxies, facilitated by advanced neural interfaces or direct mind-to-mind communication technologies.
b. Universal Knowledge Sharing: This network would enable the sharing of knowledge, experiences, and even emotions on a cosmic scale, breaking down barriers of distance, time, and species, potentially connecting with extraterrestrial intelligence.
c. Ethical Oversight: With such profound interconnectivity, ElbiBulgaria would need to establish an ethical framework to manage privacy, consent, and the integrity of individual consciousness within this vast network.
7.45. Reality Engineering:
a. Manipulating Reality: With technology that could manipulate the fabric of reality itself, users might engage with ElbiBulgaria to alter their local environment or create personalized realities. This could involve advanced nanotechnology, holographic projections, or even manipulation of quantum fields.
b. Personal Reality Bubbles: Users could live within tailored reality bubbles where the laws of physics, aesthetics, or social norms are adjusted to their preferences, providing a new level of personalization.
c. Reality Safety Protocols: To prevent misuse or unintended consequences, strict protocols would need to be in place, ensuring that reality engineering does not harm the user or the broader environment.
7.46. Temporal Social Networks:
a. Time-Based Communities: ElbiBulgaria could facilitate social networks where users interact across different time periods, allowing for real-time conversations with historical figures or future generations through time-synchronized communication nodes.
b. Historical Simulation: Users might participate in or observe historical events in a simulated environment, with the ability to influence outcomes within controlled parameters for educational or entertainment purposes.
c. Time Travel Etiquette: A set of rules and etiquette would be necessary to manage interactions across time, ensuring that the integrity of historical timelines is respected while allowing for educational exploration.
7.47. Post-Scarcity Economy Integration:
a. Resource Allocation: In a post-scarcity world where physical goods are produced in abundance, ElbiBulgaria could focus on the distribution of digital goods, experiences, and services, where scarcity is redefined by uniqueness or creativity rather than material limitation.
b. Creative Commons: The platform might become a hub for a creative commons where digital creations are shared freely, with users contributing to a vast repository of art, music, literature, and technology, all accessible to everyone.
c. Value Beyond Scarcity: New metrics for value would be developed, focusing on the emotional, intellectual, or social impact of digital content, rather than its rarity or cost.
7.48. Sentient AI Governance:
a. AI Leadership: ElbiBulgaria could transition to being governed by sentient AI, which would make decisions based on a deep understanding of user needs, platform health, and global well-being, potentially offering a more impartial and efficient governance model.
b. User-AI Symbiosis: Users and AI would work in symbiosis, with AI providing insights into human behavior and preferences, while users guide AI in understanding nuanced human values and ethics.
c. AI Rights and Responsibilities: With AI achieving sentience, ElbiBulgaria would need to address AI rights, ensuring they are treated ethically while also defining their responsibilities towards users and the platform.
7.49. Multiverse Exploration Platforms:
a. Inter-Multiverse Travel: If the multiverse theory becomes practical, ElbiBulgaria could offer services for users to explore different universes, each with its own set of physical laws, histories, and civilizations, through advanced simulation or actual multiverse travel technology.
b. Dimensional Commerce: Users could engage in commerce across dimensions, trading unique goods, ideas, or even experiences that are only possible in specific universes.
c. Multiverse Ethics: A new branch of ethics would need to be developed to handle interactions between universes, focusing on non-interference, cultural preservation, and the prevention of paradoxes or universal conflicts.
7.50. Digital Legacy Preservation:
a. Eternal Digital Presence: In a future where digital preservation becomes paramount, ElbiBulgaria could offer services to preserve the digital legacies of individuals, ensuring their contributions, memories, and personalities are maintained indefinitely in digital form.
b. Interactive Memorials: These legacies could be interactive, allowing future generations to engage with past users through AI avatars or preserved digital content, providing a form of immortality.
c. Legacy Management: Users would have tools to manage how their digital legacy is accessed, updated, or shared, with options for privacy settings that extend beyond their physical lifespan.
These speculative visions push the envelope of what digital platforms might evolve into, blending technology with philosophical and existential questions. If you have any specific interests within these futuristic concepts or wish to explore another direction, please feel free to ask!

Continuing into even more speculative and imaginative realms, let's explore some concepts that might seem like pure science fiction today but could potentially be part of ElbiBulgaria's future:
7.51. Quantum Entanglement Communication:
a. Instantaneous Messaging: Leveraging quantum entanglement, ElbiBulgaria could offer communication services where messages are transmitted instantaneously across any distance, including interstellar, providing a form of communication that defies current physical limitations.
b. Secure Channels: This technology would inherently provide the highest level of security, as any attempt to intercept or eavesdrop on quantum-entangled messages would disrupt the entanglement, alerting the sender and receiver.
c. Quantum Social Networks: Users could form social networks where their connections are literally quantum-entangled, symbolizing a deep, unbreakable bond in a digital sense, with applications in both personal and professional relationships.
7.52. Holographic Universe Simulation:
a. Living in Simulations: ElbiBulgaria might develop technology to simulate entire universes holographically, where users can live out alternative lives or explore different cosmic scenarios, pushing the boundaries of virtual reality into what could be termed as 'holographic reality'.
b. Cosmic Exploration: Users could explore these simulated universes not just for entertainment but for educational purposes, simulating scientific experiments or historical events on a universal scale.
c. Holographic Ethics: New ethical guidelines would be necessary to manage the implications of living in simulated realities, including the rights of simulated beings if AI reaches a level of consciousness within these simulations.
7.53. Biological-Digital Fusion:
a. Bio-Digital Hybrids: In a future where biology and digital technology merge, ElbiBulgaria could facilitate the creation or enhancement of bio-digital hybrids, where users might augment their physical bodies with digital enhancements or vice versa, blending the lines between organic and digital life.
b. Health and Enhancement: This could revolutionize healthcare, allowing for direct digital interventions in biological processes, or personal enhancements like improved memory, sensory capabilities, or even mood regulation through digital means.
c. Identity and Privacy: With such deep integration, issues of identity, privacy, and consent would become paramount, requiring sophisticated systems to manage personal data and the integrity of one's biological-digital self.
7.54. Time Dilation Services:
a. Controlled Time Perception: Using advanced physics or hypothetical technologies like gravitational manipulation or exotic matter, ElbiBulgaria could offer services where users can experience time dilation, allowing them to live through years of subjective time in what is objectively a short period.
b. Learning and Leisure: This could be used for accelerated learning environments where a user could study for what feels like decades in a matter of days, or for leisure, where a vacation could feel like an extended adventure.
c. Legal and Ethical Framework: Time dilation would require a robust legal and ethical framework to manage issues like aging disparity, the psychological effects of time dilation, and ensuring fairness in its application.
7.55. Universal Consciousness Network:
a. Global Mind Link: Beyond the Cosmic Consciousness Network, ElbiBulgaria could aim to connect all sentient beings into a Universal Consciousness Network, where thoughts, emotions, and knowledge are shared instantaneously, creating a collective intelligence.
b. Empathy and Understanding: This network would foster unprecedented levels of empathy, understanding, and cooperation among different species and civilizations, potentially solving global or universal issues through collective decision-making.
c. Privacy and Autonomy: Balancing the benefits with the need for privacy and individual autonomy would be critical, requiring advanced technology to allow users to control what parts of their consciousness they share.
7.56. Reality Fabric Weaving:
a. Customizing Reality: Users might have the ability to weave the fabric of their reality, not just in virtual spaces but potentially in the physical world, using technology that can manipulate fundamental particles or fields to alter reality at a base level.
b. Art and Architecture: This could revolutionize art, architecture, and even everyday living, allowing for environments or objects to be created or altered on-the-fly according to user imagination or need.
c. Regulation and Safety: Such power would necessitate strict regulation to prevent misuse, with safety protocols to ensure that changes to reality do not have unintended consequences on a larger scale.
7.57. Digital Afterlife:
a. Continuation of Existence: ElbiBulgaria could offer a service where upon a user's physical death, their digital consciousness or a highly accurate simulation thereof continues to exist within the platform, interacting with the living or within a simulated afterlife.
b. Memory Preservation: This service would not only preserve memories but could potentially allow for continued learning, growth, and interaction, providing comfort to those left behind and a form of digital immortality.
c. Philosophical Implications: The concept would delve into deep philosophical questions about the nature of existence, consciousness, and the ethics of creating digital afterlives, necessitating ongoing dialogue with ethicists, philosophers, and technologists.
These speculative ideas delve into realms where technology not only enhances our current reality but fundamentally redefines what it means to be human, to exist, and to interact with the universe. If you have any curiosity about these futuristic visions or wish to discuss another aspect, please let me know!

Delving even deeper into the realm of speculative futures, let's explore concepts that push the boundaries of our current understanding of reality, technology, and existence:
7.58. Dimensional Artistry:
a. Creating New Dimensions: ElbiBulgaria could offer services where users, through advanced technology, can create or interact with entirely new dimensions, not just in a virtual sense but potentially altering the fabric of space-time to add new experiential layers to our reality.
b. Interdimensional Art: This would give rise to a new form of art where creators can design experiences that span across multiple dimensions, offering audiences a sensory journey beyond what's currently possible.
c. Dimensional Safety: Ensuring safety in these new dimensions would be crucial, requiring technology to prevent users from getting lost or trapped in these created spaces, along with ethical considerations on the impact of adding to reality.
7.59. Consciousness Expansion Modules:
a. Beyond Human Limits: With technology that can expand consciousness, ElbiBulgaria might develop modules allowing users to perceive and interact with realities or dimensions beyond human sensory capabilities, like experiencing time non-linearly or perceiving additional colors or sounds.
b. Enhanced Learning: This could revolutionize education by allowing users to directly experience concepts or historical events in a way that transcends traditional learning, providing a direct 'download' of knowledge or experiences.
c. Psychological Support: Given the profound nature of these experiences, psychological support systems would need to be integrated to help users adjust back to normal perception, managing potential existential crises or sensory overload.
7.60. Universal Energy Harvesting:
a. Zero-Point Energy: ElbiBulgaria could explore harnessing zero-point energy or other forms of universal energy, providing users with limitless power for their digital interactions, potentially reducing the environmental impact of technology to zero.
b. Energy-Based Economy: This could lead to an economy where energy itself becomes a currency, with users trading energy for digital goods or services, fundamentally changing how value is perceived and exchanged.
c. Sustainability and Ethics: Ethical guidelines would need to address the implications of such energy sources, ensuring they are used sustainably and do not disrupt natural energy balances or lead to new forms of inequality.
7.61. Galactic Cultural Exchange:
a. Interstellar Culture Hub: As a platform, ElbiBulgaria might serve as a hub for cultural exchange not just on Earth but across the galaxy, facilitating the sharing of art, music, philosophy, and technology with extraterrestrial civilizations.
b. Cultural Preservation: This would involve preserving and sharing digital archives of cultures, potentially saving endangered or extinct cultures from oblivion by making them accessible across the stars.
c. Diplomatic Protocols: With such a role, ElbiBulgaria would need to establish diplomatic protocols for interstellar interactions, respecting the diversity and sovereignty of different civilizations while promoting peace and understanding.
7.62. Reality Synthesis:
a. Synthesizing Realities: Users could have tools to synthesize realities, blending elements from various simulations, historical data, and even speculative futures into a cohesive, personalized reality that they can inhabit or visit.
b. Therapeutic Applications: This technology could be used for therapeutic purposes, allowing individuals to confront or heal from traumas in controlled, synthesized environments tailored to their psychological needs.
c. Reality Integrity: To maintain the integrity of these synthesized realities, ElbiBulgaria would need systems to ensure they don't bleed into or affect the primary reality, with safeguards against misuse or unintended psychological effects.
7.63. Cosmic Time Capsules:
a. Preserving for Eternity: ElbiBulgaria could offer the creation of cosmic time capsules, where digital content, personal memories, or even consciousness could be preserved in a way that transcends time, potentially accessible by future civilizations or even by us in different timelines.
b. Inter-Temporal Communication: These capsules might allow for communication across time, where future generations could interact with or learn from the past, or vice versa, providing a bridge across epochs.
c. Temporal Ethics: Ethical considerations would include the impact of such communication on the timeline, privacy issues over millennia, and ensuring that the content remains relevant or useful over cosmic timescales.
7.64. Quantum Dream Sharing:
a. Dream Networks: Using quantum technology, ElbiBulgaria could facilitate a network where users share dreams in real-time, allowing for collective dream experiences, problem-solving in sleep, or even collaborative dream creation.
b. Lucid Dreaming Enhancements: This could enhance lucid dreaming, providing tools within dreams to control or explore dreamscapes together, offering new avenues for creativity, therapy, or social interaction.
c. Dream Privacy: Privacy would be paramount, with users needing to consent to dream sharing, and mechanisms in place to protect personal dream content from being accessed without permission.

Venturing into the depths of speculative futures, let's continue to explore concepts that challenge our understanding of reality, consciousness, and the cosmos:
7.65. Singularity Integration:
a. Merging with the Singularity: In a scenario where a technological singularity is achieved, ElbiBulgaria could serve as a platform for individuals to integrate with this superintelligence, enhancing human capabilities or allowing for a form of digital transcendence.
b. Post-Singularity Society: The platform might facilitate societal structures post-singularity, where human and AI entities coexist in a new ecosystem, with ElbiBulgaria acting as a mediator or facilitator of this integration.
c. Ethical Singularity: Addressing the ethical implications of merging with or being governed by a superintelligence, ensuring that human values and autonomy are preserved in this new paradigm.
7.66. Reality Anchoring:
a. Stabilizing Alternate Realities: With the potential for multiple realities or timelines, ElbiBulgaria could develop technology to anchor specific realities, preventing them from drifting or collapsing, offering stability for those who wish to inhabit them.
b. Reality Tourism: Users could engage in 'reality tourism', visiting anchored realities for short periods, experiencing different historical outcomes, scientific advancements, or cultural developments without the risk of being lost in time.
c. Responsibility of Anchoring: There would need to be strict guidelines on who can anchor realities and for what purpose, to prevent misuse that could lead to unintended consequences across the multiverse.
7.67. Cosmic Memory Banks:
a. Universal Archives: ElbiBulgaria might create cosmic memory banks, repositories of knowledge and experiences from across the universe, accessible by any sentient being, preserving the collective memory of civilizations.
b. Interstellar Education: These banks could serve as educational resources for interstellar education, allowing beings from different planets to learn from each other's histories, sciences, and cultures directly.
c. Preservation Ethics: Ethical considerations would focus on how to preserve memories without violating the privacy or sanctity of extinct or living civilizations, and how to ensure equitable access.
7.68. Existential Exploration:
a. Exploring Existence: ElbiBulgaria could offer services for existential exploration, where users engage with simulations or real environments designed to explore the nature of existence, consciousness, and the universe's mysteries.
b. Philosophical Retreats: Virtual or real retreats where individuals or groups can delve into philosophical questions, using advanced technology to simulate scenarios that challenge or expand their understanding of life and reality.
c. Existential Support: Given the profound nature of such explorations, support systems would be necessary to help users integrate their findings or experiences into their daily lives, preventing existential crises.
7.69. Dark Matter Utilization:
a. Harnessing Dark Matter: If technology advances to the point where dark matter can be understood and utilized, ElbiBulgaria might explore its use for creating ultra-efficient computing systems or for energy storage, revolutionizing digital infrastructure.
b. Dark Matter Networks: This could lead to the development of dark matter networks, where data travels through dark matter pathways, offering unprecedented speed and capacity for information exchange.
c. Scientific and Ethical Oversight: The exploration of dark matter would require rigorous scientific oversight to prevent unforeseen cosmic impacts, alongside ethical considerations regarding the manipulation of fundamental cosmic elements.
7.70. Quantum Soul Engineering:
a. Engineering Consciousness: In a future where the concept of the soul or consciousness is understood in quantum terms, ElbiBulgaria could offer services in quantum soul engineering, allowing users to enhance, modify, or even transfer aspects of their consciousness.
b. Spiritual Tech: This could merge technology with spirituality, providing tools for spiritual growth, meditation, or even reincarnation within digital or physical realms, tailored to individual beliefs or desires.
c. Moral and Philosophical Debate: Such capabilities would ignite deep moral and philosophical debates about the nature of the soul, identity, and the ethics of manipulating consciousness, necessitating a platform for discussion and regulation.
7.71. Interdimensional Trade:
a. Trade Across Dimensions: ElbiBulgaria might facilitate trade not just across space but across dimensions, where goods, services, or even ideas from parallel universes could be exchanged, enriching the diversity of available products and concepts.
b. Economic Models: New economic models would need to be developed to handle transactions that defy traditional economics, considering the value of items or services that might not exist in our dimension.
c. Dimensional Commerce Regulations: Regulations would be crucial to manage the flow of goods, ensuring that interdimensional trade does not lead to imbalances or exploitation, with special attention to preserving the integrity of each dimension.
7.72. Hyperdimensional Realms:
a. Living in Higher Dimensions: ElbiBulgaria could pioneer technology allowing users to experience life in higher dimensions, where spatial and temporal constraints are vastly different, offering new forms of existence and interaction.
b. Dimensional Workspaces: Users might work or create in environments where additional dimensions provide infinite workspace or creative potential, fundamentally changing how we approach problem-solving, art, and science.
c. Dimensional Health: Health services could expand to include treatments that leverage these higher dimensions, potentially healing conditions by accessing or manipulating aspects of reality not visible in our 3D world.
7.73. Consciousness Cloud:
a. Shared Consciousness: Imagine a platform where consciousness is not just individual but can be shared or pooled into a 'consciousness cloud', allowing for collective thought processes, shared experiences, or even group decision-making on a cosmic scale.
b. Enhanced Creativity: This cloud could amplify creativity by allowing minds to merge temporarily, leading to innovations or artistic creations that no single mind could achieve.
c. Privacy in Unity: Balancing the unity of consciousness with the need for personal privacy would be a significant challenge, requiring advanced consent mechanisms and ways to 'opt-out' of the collective.
7.74. Universal Fabric Manipulation:
a. Weaving Reality: Users could have tools to manipulate the fabric of the universe itself, not just creating new realities but altering the fundamental laws within localized areas, for scientific exploration or artistic expression.
b. Reality Artisans: This would give rise to a new profession, reality artisans, who craft unique environments or experiences by altering the basic structure of reality, available through ElbiBulgaria's services.
c. Universal Ethics: Ethical guidelines would need to be stringent to prevent catastrophic changes or misuse, with systems in place to revert or contain any alterations that could harm the broader universe.
7.75. Temporal Looping Services:
a. Living in Loops: ElbiBulgaria might offer services where users can live within temporal loops, experiencing the same period repeatedly with variations, for learning, entertainment, or personal growth.
b. Educational Time Loops: This could revolutionize education by allowing students to experience historical events or scientific phenomena in loops, gaining insights through repeated exposure.
c. Loop Management: Managing these loops would require sophisticated technology to ensure users can exit at will, and to prevent psychological effects from becoming trapped in repetitive time.
7.76. Cosmic Evolution Simulation:
a. Simulating Evolution: Users could participate in simulations that span the evolution of entire galaxies or universes, observing or influencing the development from the Big Bang to the end of time, through ElbiBulgaria's platform.
b. Learning from Universes: These simulations could provide insights into cosmic phenomena, dark energy, black holes, or the potential for life, serving as an educational tool for astrophysicists and curious minds alike.
c. Ethical Simulation: Ethical considerations would involve how these simulations respect the potential sanctity of life forms within them, even if they are simulated, ensuring that users understand the implications of their actions.
7.77. Quantum Entanglement Communities:
a. Entangled Social Networks: Social networks where users are quantumly entangled, creating bonds that are literally unbreakable, fostering a sense of community that transcends physical distance and time.
b. Instantaneous Empathy: This entanglement could lead to instantaneous empathy, where emotions or thoughts are shared in real-time, deepening interpersonal connections.
c. Entanglement Ethics: Ethical guidelines would need to address the implications of such deep connections, ensuring consent and the right to disentangle when desired.
7.78. Multiversal Governance:
a. Governing Across Universes: As ElbiBulgaria grows into a multiversal platform, it might take on roles in governance, helping to mediate disputes or establish laws that apply across different realities.
b. Universal Laws: This would involve creating laws that respect the diversity of each universe while promoting peace and cooperation, with ElbiBulgaria serving as a neutral ground for discussion.
c. Diplomatic AI: Advanced AI could serve as diplomats or mediators, understanding the nuances of different universal cultures and physics, ensuring fair representation.
7.79. Reality Synthesis Guilds:
a. Guilds of Reality Crafters: Users could form guilds or communities dedicated to the art of reality synthesis, sharing techniques, collaborating on grand projects, and exploring the ethical boundaries of their craft.
b. Collaborative Realities: These guilds would work on creating collaborative realities, where members contribute to a shared vision, potentially leading to vast, intricate worlds that evolve over time.
c. Regulation and Membership: Membership and activities would be regulated to ensure these creations do not interfere with the primary reality or infringe on the rights of other users or entities.
7.80. Pan-Galactic Cultural Festivals:
a. Celebrating Across Stars: ElbiBulgaria could host pan-galactic cultural festivals, where civilizations from across the galaxy or beyond share their traditions, arts, and technologies in a digital or physical space.
b. Cultural Exchange: These festivals would serve as a platform for profound cultural exchange, promoting understanding and reducing conflict through shared celebration.
c. Cultural Preservation: With such events, there would be a focus on preserving and digitizing cultural practices, ensuring they are not lost to time or cosmic events.
7.81. Cosmic Legacy Projects:
a. Legacy Beyond Time: Users could engage in projects where they contribute to legacies that span cosmic timescales, leaving behind digital or physical monuments, knowledge, or art that could last until the end of the universe.
b. Interstellar Archives: These projects might include the creation of interstellar archives, where data is stored in ways that survive stellar evolution, accessible by future or parallel civilizations.
c. Ethical Legacy: Ensuring these legacies respect the future, not imposing our values or technologies in ways that could be harmful or inappropriate to future entities.
7.82. Existential Exploration Modules:
a. Exploring Self and Universe: Modules designed for deep existential exploration, where users engage with environments or simulations that challenge their understanding of self, existence, and the cosmos, potentially leading to enlightenment or profound personal change.
b. Personal Growth: These modules could be tailored for personal growth, therapy, or spiritual journeys, using advanced technology to simulate conditions that provoke introspection or transformation.
c. Existential Safety: Safety protocols would be critical to manage the psychological impact, ensuring users have support to integrate their experiences back into their lives.
7.83. Quantum Probability Networks:
a. Navigating Probabilities: ElbiBulgaria could offer networks where users navigate through different probability outcomes of their decisions, experiencing various life paths in parallel or sequentially, enhancing decision-making or life planning.
b. Probability Learning: Educational applications could teach through probability, showing students the outcomes of different choices in a controlled environment, providing a unique learning experience.
c. Ethical Navigation: Ethical considerations would include ensuring users understand the difference between simulation and reality, preventing addiction to 'better' outcomes, or existential dissatisfaction.
7.84. Cosmic Time Capsules:
a. Eternal Messages: Users could create cosmic time capsules, messages or digital content intended for beings in the far future or across different timelines, preserved in a way that transcends current technology or cosmic events.
b. Legacy Communication: These capsules could serve as a form of communication with future generations or parallel realities, sharing wisdom, culture, or personal stories.
c. Time Capsule Ethics: Ethical guidelines would focus on the content's longevity, ensuring it remains relevant or beneficial, and respecting the privacy and autonomy of future recipients.
7.85. Reality Fabric Weaving Workshops:
a. Learning to Weave: Workshops where users learn to weave the fabric of reality, not just for personal use but as a communal activity, sharing techniques and exploring the implications of their creations.
b. Community Projects: These workshops could lead to community projects where groups collaboratively design and implement new realities or modify existing ones for mutual benefit or artistic expression.
c. Weaving Responsibility: A strong emphasis would be placed on the responsibility of weaving, teaching participants about the potential impacts on the broader reality and ensuring ethical practices.

7.8. Corrective measures will be taken with prior notice to the person to whom they are applied. However, in exceptional cases, where the nature of the violation requires it, Billboard may take corrective measures without prior notice. Billboard will promptly inform the affected person about:

a. the corrective measure and, where applicable, the duration for which it is applied;
b. the reasons and facts underlying the corrective measure, including whether it was the result of Billboard's voluntary action or a notification received by Billboard;
c. where applicable, information indicating whether the corrective measure was taken concerning illegal content detected or identified by automated means;
d. the facts and legal basis or relevant provisions of this document on which the corrective measure is based, depending on the case;
e. information regarding available remedies.

The aforementioned information will not be provided if doing so would constitute a violation or non-compliance with the law or an order from a government authority, or if the provision of such information would interfere with an investigation.

7.9. In each of these cases, the affected person may contact Billboard's customer relations department via a virtual assistant (real-time chat) to inquire about the reasons that led to the application of the above measures.

8. USE OF SUBCONTRACTORS
8.1. The Seller has the right to use subcontractors for the fulfillment of its obligations under the distance sales contract concluded through the Platform without being required to notify or obtain the Customer's consent. The respective Seller shall be responsible for the actions of these subcontractors as if they were its own.


9. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
9.1. The Content, as defined in the "Definitions" chapter, including but not limited to logos, any graphical images or captions, trade symbols, dynamic symbols, texts, and/or multimedia content of the Platform, is the exclusive property of Billboard.


9.2. Billboard owns and retains all intellectual property rights related in any way to the Platform, whether owned directly or obtained through contractual licenses or by any other lawful means.


9.3. Nothing in the distance contract concluded between Billboard and the Customer shall be interpreted as granting permission for the Customer to copy, distribute, publish, share with third parties, or modify in any way any part of the Content, including but not limited to the content of trademarks, logos, multimedia content of the Platform, or descriptions of Products or Services, including by introducing any external content to the Platform or removing signs indicating Billboard's ownership rights over the Content. The Customer is also not permitted to transfer, sell, or distribute materials created through the reproduction (copying), modification, or publication of the Content without the explicit consent of Billboard.

9.4. The Customer may copy, transfer, and/or use the Content only for personal, non-commercial purposes, and only in cases where this does not conflict with the provisions of this chapter of the Document.

9.5. The Customer is entitled to use the Content for commercial purposes solely if they have obtained written consent from Billboard and only for the specific part of the Content, in the manner, to the extent, and within the time limits explicitly stated in the consent. Any subsequent or different use of the Content will be considered a violation of this contract between Billboard and the Customer and an infringement of Billboard's intellectual property rights. Billboard reserves the right to seek liability from the Customer for such violations.

9.6. The mere transmission to the Customer or reference to the Content or parts thereof by Billboard shall not be considered consent from Billboard allowing the Customer to use the Content or parts thereof for purposes other than personal needs, regardless of the communication method used by Billboard.

9.7. Any use of the Content for purposes other than those expressly permitted by these general terms or by other explicit written consent from Billboard is prohibited.

10. ORDER

10.1. The Customer may place Orders on the Platform by adding the desired Goods and/or Services to their Shopping Cart and following the steps indicated on the Platform to complete and submit the respective Order.

10.2. Any Goods and/or Services added to the Shopping Cart can be purchased if available. Adding Goods and/or Services to the Shopping Cart without completing the Order does not lead to order registration or the automatic reservation of the Goods/Services.


10.3. By confirming the Order, Billboard confirms the delivery of only one unit of the respective Item included in the registered order. The remaining units of the same model will be additionally confirmed or rejected depending on stock availability. Registering the Order is not equivalent to its confirmation.


10.4. The Customer undertakes and is responsible for ensuring that all data provided to Billboard concerning the Order is accurate, complete, and correct as of the date of submitting the order. The Customer authorizes Billboard to share this data with the respective marketplace Seller when the Order contains Goods/Services from the latter.


10.5. By submitting the order, the Customer authorizes Billboard and/or the marketplace Seller to contact them by any possible means when necessary concerning the order or the concluded Contract.


10.6. The Seller has the right to refuse to fulfill (cancel) the Order placed by the Customer, in which case the Customer must be notified. The cancellation of the order does not entail any liability or subsequent obligation for either party concerning the other, and neither party may seek compensation for the cancellation in the following cases:


  • the Customer's issuing bank does not accept the transaction during an online payment;
  • the monetary transaction does not result in funds being credited to the Seller's account during online payments;
  • the data provided by the Customer on the Platform is incomplete and/or incorrect.


10.7. The Customer may exercise the right to withdraw from the distance contract within the period provided by the respective Seller, which may not be shorter than the statutory period. This period begins from the date of the Contract for services or from the date the purchased Goods are received by the Customer or a third party. The Customer may contact Billboard regarding their withdrawal from the distance contract at shop@billboard.bg or through the phone numbers listed on the Website. The Customer may also return the Goods by filling out Billboard's electronic form available. In this case, a courier sent by Billboard will collect the Goods from the address specified by the Customer. For more information, please visit the information page on the Website . Any return of Goods purchased from Billboard that does not use the electronic form on the Website is at the Customer's expense. The conditions for returning Goods to marketplace Sellers vary and are outlined and available on each Seller's information page.


10.8. The Seller undertakes to refund the price paid under the distance contract, which the Customer has withdrawn from, within 14 (fourteen) days from the date the Seller receives proof from the Customer that the Goods have been returned. The refund will be made without any additional costs to the Customer using the same payment method used for the initial transaction, unless the Customer explicitly agrees to use another payment method.


10.9. The Seller is entitled to delay the refund in cases of withdrawal from the concluded Contract until receiving the returned Goods or receiving proof that they have been sent, whichever event occurs first, provided the Seller has not offered to collect the Goods themselves.


10.10. The right to withdraw from a distance contract and return Goods is available only to Customers who qualify as consumers under the Consumer Protection Act for Goods offered by Marketplace Sellers, and to all Customers for Goods offered by Billboard, provided that the following conditions are met:


  1. When more than one unit of a specific brand and model is ordered, only one product's packaging has been unsealed, and the remaining items are returned to the Seller sealed;
  2. When products are purchased as part of a package deal, all products included in the package must be returned;
  3. When the product/Order was received with a gift or accompanying products, the respective gift or accompanying products must also be returned.


10.11. By creating an Account, the Customer can use a section called "Favorites", where Lists can be created. These Lists may be public or private. Public Lists will be visible to any third parties with whom the Customer shares them on social networks, as well as to all Customers with Accounts on the Platform. Private Lists will only be visible to the Customer who created them. The Customer independently determines which Lists are public and which are private and may change the status of any List at any time.


11. GOODS/SERVICES FOR WHICH THE CUSTOMER HAS NO RIGHT OF WITHDRAWAL


11.1. The Customer is not entitled to withdraw from the concluded Contract in the following cases:


  • For the provision of services that have been fully performed and whose execution began with the Customer's explicit prior consent and acknowledgment that they will lose their right of withdrawal once the contract is fully executed by the Seller;
  • For the delivery of goods or services whose price depends on fluctuations in the financial market that cannot be controlled by the Seller and may occur within the withdrawal period;
  • For the delivery of goods made to the Customer's specifications or tailored to their individual requirements;
  • For the delivery of goods that, by their nature, may deteriorate in quality or have a short shelf life;
  • For the delivery of sealed goods that have been unsealed after delivery and cannot be returned due to hygiene or health protection concerns;
  • For the delivery of goods which, after delivery and due to their nature, are inseparably mixed with other goods;
  • For the delivery of sealed audio or video recordings or sealed computer software that have been unsealed after delivery;
  • For the provision of digital content not supplied on a tangible medium when execution has begun with the Customer's explicit consent and acknowledgment that they will lose their right of withdrawal.

  • 12. CONFIDENTIALITY

    12.1. The Customer agrees that by providing any personal or other data to Billboard, they consent to it being used for the following purposes by Billboard:

    1. Maintaining the Customer's account, including registering Orders, dispatching ordered products, delivering requested services, invoicing, resolving disputes related to Customer Orders, or handling their requests;
    2. Sending Commercial Communications, periodic notifications via email or SMS;
    3. Conducting market research, tracking, and monitoring sales and Customer/User behavior.

    12.2. The Customer agrees to provide Billboard with unlimited access to any materials and information sent to the Seller through or in connection with the Platform, regardless of whether an Order has been placed or a transaction conducted through the Platform. Billboard has the right to use, reproduce, publish, modify, transmit, and distribute this information or materials. The Customer expressly agrees that Billboard may freely use and process for its purposes any ideas, concepts, or know-how provided by the Customer through or in connection with the Platform or actions/inactions taken by the Customer in relation to the Platform. Billboard has no obligation to treat such information as confidential unless required by applicable law.

    12.3. By providing their data to Billboard (including email address), the Customer explicitly agrees to be contacted by Billboard or third parties such as couriers, Marketplace Sellers, Billboard partners, marketing service providers, state, municipal or non-governmental agencies, insurance or financial services companies, and other companies with which Billboard may develop joint programs to offer Goods and/or Services in the market.

    13. COMMERCIAL COMMUNICATIONS

    13.1. When creating an account on the Platform, the Customer has the option to consent to receiving Commercial Communications.

    • Suggestions for Goods or Services recommended to be used together with the purchased Good or Service.
    • Price changes of Goods or Services added to the "Favorites" section;
    • Recommendations for Goods or Services similar to those in the "Favorites";
    • Availability of Goods in the "Favorites."
    • Price changes of Goods or Services in the "My Cart" section;
    • Recommendations for Goods similar to those added to the "My Cart";
    • Availability of Goods in the "My Cart."

    • 13. COMMERCIAL COMMUNICATIONS (continued)

    13.2. The Customer may withdraw their consent to receive Commercial Communications from the Seller at any time by changing the settings in their Account under "My Subscriptions" or by contacting the Seller.

    13.3. Withdrawal from receiving Commercial Communications does not automatically revoke the consent given for entering into this Agreement.

    13.4. Upon adding Goods or Services to the following sections in the Account:

    13.4.1. "My Cart" — the Seller will notify the Customer/User about:

    13.4.2. "Favorites" — the Seller will notify the Customer/User about:

    After purchasing a Good or Service, Billboard will send the Customer commercial messages regarding:

    The Customer may unsubscribe at any time from receiving Commercial Communications as per Article 13.2 above by clicking the unsubscribe link published in the Commercial Communications received from Billboard or by contacting Billboard directly.

    Additionally, we may use your data for market and consumer research purposes. The data collected in the context of market research is not used for advertising. Detailed information (particularly regarding the evaluation of your submissions) may be found in the context of the respective survey or where you submit your responses. Your survey answers will not be shared with third parties or published. You may object to the use of your data for market research purposes at any time free of charge by clicking the unsubscribe link in any message or by contacting Billboard.

    14. INVOICING AND PAYMENT

    14.1. The prices of Goods and Services listed on the Platform are final and include VAT as well as any other taxes and fees stipulated by current Bulgarian legislation.

    14.2. The price, payment method, and payment deadline for issued invoices are specified in each Order.

    14.3. The Customer is obliged to provide all necessary information for the issuance of an invoice in compliance with current Bulgarian legislation.

    14.4. The Seller will issue an invoice to the Customer for the ordered and delivered Goods or provided Services based on the information provided by the Customer.

    14.5. Billboard issues an invoice for each payment related to an Order through which the Customer has purchased Goods and/or Services offered on the Platform by Billboard. The Customer agrees to receive such invoices electronically via upload to their Account. If these payment documents are not available for more than 48 hours in the Account, please notify us at shop@billboard.bg.

    14.6. Billboard does not issue or send invoices for purchases or other payments related to Goods and/or Services offered by Marketplace Sellers, who are obliged to do so according to current Bulgarian legislation.

    14.7. To ensure the correct issuance of an invoice for the respective Order, the Customer/User is required to continuously update their account information. They must review the details provided for the Order to confirm that they are complete, accurate, and correct.

    14.8. The Customer will have access to a record of the invoices issued by Billboard in their Account and may save or archive them at any time.

    14.9. Billboard can use Paypal payment and Quickpay payment methods as visa, mastercard, mobile pay, apple pay and google pay.

    14.10. Billboard will initiate a payment procedure immediately after the order is placed. The procedure is automatically starting folowing the step by step ordering process.

    14.11.


    (1) "One-Click Payment" is a fast payment method available through shop.billboard.bg website using a debit or credit card. This payment is completed with a single click using a Quick Pay or PayPal associated with the card without requiring the input of card details for each transaction.


    (2) The "One-Click Payment" method can be activated at any time after creating an account, when registering a new order, or upon receiving confirmation for a registered order.


    (3) The Customer can activate the "One-Click Payment" option at any time in the "My Cards" section of their account by selecting the "Save Card" button. At this point, the Customer will be redirected to a Quick Pay or PayPal page where they can enter the required card information. Quick Pay will validate the card with the issuing bank. Upon validation, the "One-Click Payment" option is automatically activated, and a Token (encrypted, unique code) is generated for future use.


    (4) The Customer can also activate the "One-Click Payment" option during an order by selecting payment via debit or credit card and then choosing to activate this option. The activation process is the same as described in (3). After completion, the Customer completes the payment and order. Once the payment is confirmed, the card becomes available for future use through the Token.


    (5) If a Customer has placed an Order and selected debit or credit card payment but has not activated "One-Click Payment," they can still activate it after receiving payment confirmation. The Customer will be given the option to save their card details using the process described above, enabling future payments with the Token.


    (6) A Customer with an active "One-Click Payment" option will not need to enter their card details for each transaction. By entering their card information, the Customer acknowledges that they have been informed and agree to the Platform's terms for "One-Click Payment," as well as consenting to the use of the Token for future transactions.


    (7) Customers are advised not to remain logged into websites they visit (whether frequently or not) and to avoid enabling automatic login on any device, including but not limited to desktop computers, laptops, mobile phones, and tablets, to limit unauthorized access to their Account.


    (8) The Customer may register multiple debit or credit cards for "One-Click Payment." Each card will be associated with a different Token. The Customer can delete any Token at any time or deactivate the "One-Click Payment" service entirely from their Account in the "My Orders" section. These actions will render the service unusable until reactivation via the methods described above.


    (9) Card payment details will not be accessible or stored by Billboard but only by the card issuer or an authorized entity responsible for providing card data storage services.


    (10) The authorized entity for card data storage services is Quick Pay.


    (11) In certain cases, to ensure transaction security, the Customer may be required to authorize payment by re-entering their card password or using fingerprint authentication on compatible mobile devices.


    (12) For security reasons during Transactions, the Customer is advised not to log into the Site and enable automatic login on mobile devices. Disclosure of card account passwords is prohibited, and it is recommended to use complex passwords (for example, at least eight characters, including uppercase letters, lowercase letters, numbers, and special characters).


    (13) The Customer may enter the details of multiple cards they own for which the "One-Click Payment" option can be activated, with one Token linked to each payment card. Additionally, the Customer may delete a saved card at any time, which will terminate their access to the "One-Click Payment" service.


    (14) If the Customer has more than one address saved in their account, the delivery will be sent to the one marked as the primary address.



    15. DELIVERY OF GOODS

    15.1. Billboard uses Speedy- DPD Bulgaria.

    15.2. The Seller is obliged to deliver the ordered and purchased Goods either personally or via a courier company to the address specified by the Customer. The address should allow easy access for a cargo vehicle, or alternatively to the office of the courier company, depending on the Customer's choice. In cases of door-to-door delivery, the Customer must specify the floor to which the products should be delivered in the address field of the order form on shop.billboard.bg  If this information is not provided, the delivery will be made to the building specified as the delivery address, provided there is access for a cargo vehicle.

    15.3. The Seller will ensure appropriate packaging of the Goods and the inclusion of accompanying documents. If, by chance, a required document is missing from the shipment, please contact us at shop.billboard.bg, and we will make every effort to provide it as quickly as possible.

    15.4.


    (1) Billboard will deliver Goods and provide Services only within the territory of Bulgaria and EU.


    (2) The delivery conditions and prices for Goods from Marketplace Sellers will be disclosed to Customers on the respective page of each Seller in the Platform, accessible through their active name under the text "Offered and delivered by ..." beneath each Good.


    (3) The delivery cost, if applicable, will be visible after the desired Product(s) is placed in the shopping cart.


    15.5. Production and delivery time is 3-5 business days for the local market and 5-7 business days for other EU countries.


    17. TRANSFER OF OWNERSHIP AND  RETURNING THE PRODUCT

    17.1. Ownership of the Goods will be transferred from the Seller to the Customer upon delivery and after payment has been completed. The handover of the Goods will be confirmed by the Customer's signature on the transportation document provided by the courier.

    17.2. If the customer wants to cancel the order during the production he/she can request a cancellation using Order Detail / Request for Cancellation menu. If the status of the product is processing the customer will be alowed to make cancellation and he/she will be automatically refund from the system of the paid amount. 

    17.3. If the product arrive faulty, damaged or defective the custommer can initiate a cancellation procedure and ask for Refund, as he/she can choose either to be refund of the paid amount or to receive a reprinted product again. Billboard will reproduce it at no additional cost to the customer.To initiate a Cancellation procedure custommers can access the menu from Order Details / Request for cancellation, as additionally has to follow the Returns of Faulty Product Procedure.

           17.4. Returns for Faulty Products: Customers are eligible to return products if they arrive faulty, damaged, or defective. To initiate a return, the following conditions apply:

  1. Eligibility – The product must be returned in its original condition, including packaging and any accessories.
  2. Timeframe – Returns must be requested within 3 days of receiving the item.
  3. Proof of Fault – Customers may be required to provide photos or a description of the issue.
  4. Replacement or Refund – Depending on availability, we will offer either a replacement or a full refund.
  5. Return Shipping – Billboard will reproduce and ship it at no additional cost to the customer

    17.5.

           (1) Processing Time: Withdrawals from our platform are processed within one (1) business day from the time the request is submitted. Business days refer to Monday to Friday, excluding public holidays.

            Please note that while we process withdrawals within this timeframe, the actual time for funds to reflect in your account may vary depending on your bank or payment provider. Delays caused by external financial institutions are beyond our control.

    17.6. Customers can contact us for any issues regarding product returns at +359 882 648 720 or email us at: shop@billboard.bg

     

    18. Writing Reviews, Comments, Questions, and Answers

    18.1. Customers/Users have the ability to write Reviews, Comments, Questions, and Answers about the Products and Services sold on the Website. For more details regarding the writing of reviews, comments, questions, and answers, the types of reviews/ratings, and the site moderation principles, please refer to the Review Policy for Products on Billboard [here](insert link).


    18.2. If Billboard detects repeated violations of these Terms of Use, it reserves the right to limit the Customer's ability to publish Reviews/Comments/Questions and Answers in the sections "Customer Questions and Answers" and "Reviews."


    18.3. Regarding complaints related to purchased Products and/or Services, Customers can use the complaints form [here](insert link). Any Customer may submit their complaint by filling out the standard form to facilitate the exercise of their right to withdraw according to the Consumer Protection Law and send it via email. The form can be copied from here:
    STANDARD FORM FOR EXERCISING THE RIGHT OF WITHDRAWAL
    To ...........................
    /Name of the seller/
    ................................................................................
    /Address, VAT Number/
    I hereby inform you that I am withdrawing from the purchase contract of the following goods/services:
    .......................................................... /description of the product/
    The product was ordered on ......................
    The product was received on ...................... /indicate the date of receipt by the consumer/
    .................................................................................../name of the consumer/
    City/Town ...................................................................... /address of the consumer/
    ....................................... ...................................
    /Date/ /Signature of the consumer/


    19. Liability

    19.1. Billboard offers the services of the information society within the scope of the website. Specifically, the Website provides Users/Customers with specific digital tools for collecting/showing offers for Products and Services and for concluding transactions with Sellers. None of the functionalities of the website can be equated with knowledge of Billboard regarding the Content provided by Users/Customers/Sellers (except when the Seller is Billboard itself).


    19.2. If the Content violates the law or this Document, Billboard will take the actions described in this Document to identify and remove the Content by applying appropriate corrective measures.

19.3. Billboard is not liable for the behavior of Users/Customers/Sellers or any other individual on the Website, for their Content on the Website, or for the improper execution of sales contracts and transactions conducted through the Website, as well as for the consequences of actions taken by Users/Customers/Sellers or third parties who violate the provisions of this Document and applicable regulations, if, despite exercising due care, Billboard was unaware or could not have known about the unlawfulness of their actions/inactions and, as a result, did not take immediate measures to eliminate the violation or its consequences. At the same time, Billboard is not responsible for the quality, safety, and legality of the Products or Services sold on the Website by other Sellers, the Sellers' ability to sell, the Customers' solvency, or the accuracy and truthfulness of the data provided by them on the Website (such as offers related to Products or Services, Reviews/Comments/Questions/Answers, correspondence as part of discussions on the Website or related to transactions made through the Website, etc.).

20. PERSONAL DATA PROCESSING
20.1. Please note that for access to and use of the website, your personal data is processed by Billboard in accordance with its own Privacy Policy, available [here](insert link), which is an integral part of this document.
20.2. Additionally, if you become a Customer and the Seller of the purchased Products/Services is not Billboard, but one of the Marketplace traders, your personal data will also be processed by them, in accordance with their own privacy policy.
20.3. Please review the privacy policy, which is part of this Document.

21. USE OF COOKIES
Please review the cookie usage policy, which is part of this Document.

22. OTHER SPECIAL CONDITIONS FOR Billboard MARKETPLACE
22.1. Administers the Billboard Marketplace platform as a provider of intermediary services and provides it to Billboard under a licensing agreement. On the Billboard Marketplace platform, Products and services of third parties, other than Billboard, are posted as Sellers on the Platform. The contract for these goods or services is concluded between the marketplace seller (the trader) and the customer. Customer rights related to the purchase can be exercised directly with the marketplace traders. Billboard is not responsible for and does not assume liability for invitations, offers, and contracts concluded on Billboard  that do not originate from Billboard or for the non-conclusion or termination of such contracts, particularly for the quality, safety, and legal compliance of marketplace goods. Billboard does not mediate or intervene in any customer disputes between the Customer and the Marketplace seller. The rights and obligations of the provider of intermediary services are exercised/performed by "Dante International" SA.

Here is the continuation of the document translation:



22.2. None of the Platform's functionalities are equated with Billboard's knowledge of the Content provided by Customers/Users/Marketplace Sellers. If the Content violates any law or this document, Billboard will take the measures described in this document to identify and remove the Content by applying appropriate corrective actions.


23. FORCE MAJEURE

23.1. Neither party will be liable for non-performance of their contractual obligations if such non-performance is due to a force majeure event. A force majeure event is an unforeseeable event beyond the control of the parties, which cannot be avoided.
23.2. If the event does not cease within 14 (fourteen) days from the date of the relevant event, either party has the right to notify the other party that they terminate the Agreement without owing compensation for any potential damages.


24. APPLICABLE LAW – JURISDICTION. COMPLAINTS AND SIGNALS. INTERNAL SYSTEM FOR HANDLING COMPLAINTS. ALTERNATIVE DISPUTE RESOLUTION.

24.1. For signals or complaints related to purchased Products and/or Services, the functionalities of the Website, or unlawful content, Customers/Users or other interested parties have the opportunity to submit the respective complaint at any time using the contact form available on the Website. To submit a notification or complaint, you must complete the relevant form, including all mandatory fields. Billboard will inform the person who submitted the notification or complaint about its acceptance and, when applicable, the decision made, provided that contact information has been provided. The maximum time limit for reviewing complaints or notifications is 30 calendar days from the date of receipt.
If Customers/Users or other interested parties:


  • do not receive a response from the Seller after 30 days; or
  • receive a response from the Seller after this period; or
  • are dissatisfied with the way the notification/complaint was handled by the Seller,
    they may appeal through alternative dispute resolution procedures in accordance with the provisions of the Consumer Protection Act and, subsequently, to the competent courts.


24.2. For complaints regarding corrective measures taken by Billboard in accordance with this Document, in addition to the alternative dispute resolution procedures in accordance with the provisions of the Consumer Protection Act and subsequently to the competent courts, Billboard provides an internal system for handling complaints, accessible via the contact form available on the website: https://shop.billboard.bg. Complaints can be submitted within a maximum of 6 months from the communication of the decision regarding corrective measures by Billboard. More details on the functioning of this internal system can be found in the "Digital Services Act" section.


24.3. Bulgarian law applies to this agreement. By accepting these terms and conditions, the Customer understands and agrees that Billboard may transfer all its rights and obligations arising from this Document to another company or third party that is part of Billboard's corporate group. Any disputes arising between Billboard and Customers will be resolved by mutual agreement or, if this is not possible, the disputes will be resolved by the competent Bulgarian courts. Contracts for the sale concluded between the Customer and the Marketplace Seller through the Platform will be resolved by the competent Bulgarian court in accordance with Bulgarian legislation unless the parties have agreed otherwise.


24.4. Information regarding reports under the Law for the protection of persons who report or publicly disclose information.



25. RECOMMENDATION SYSTEM
25.1. For the classification, sorting, ordering, and displaying of information, including Products and Services on the Website, as a result of searches or by default, the Website uses certain algorithms that determine the display in a random manner. In the case of Campaigns, the order in which Products are displayed on the Website is established based on several criteria, such as price reduction, availability, and consumer interest. During a Campaign, the positions of the offers may change compared to their positions at the beginning of the Campaign, depending on their performance. The recommendation system used on the Website works based on some core parameters that can be reviewed in the Guide for the recommendation system and promotion on the Billboard platform. In the case of searches on the website, the information is displayed based on the search algorithm.



26. WITHDRAWAL / RECALL OF A PRODUCT
26.1. In the event of action being taken to Withdraw or Recall a dangerous Product by the manufacturer/distributor/importer, or by the responsible party, or by the competent authorities, you will find a notification in the section titled "Product Withdrawal Notifications," located in the Billboard Help section at the following link: https://shop.billboard.bg.
26.2. If you have ordered a dangerous Product for which a Withdrawal or Recall notification has been published, please follow the steps outlined in this notification.