Payment and Shipping information
14. INVOICING AND PAYMENT
14.1. The prices of Goods and Services listed on the Platform are final and include VAT as well as any other taxes and fees stipulated by current Bulgarian legislation.
14.2. The price, payment method, and payment deadline for issued invoices are specified in each Order.
14.3. The Customer is obliged to provide all necessary information for the issuance of an invoice in compliance with current Bulgarian legislation.
14.4. The Seller will issue an invoice to the Customer for the ordered and delivered Goods or provided Services based on the information provided by the Customer.
14.5. Billboard issues an invoice for each payment related to an Order through which the Customer has purchased Goods and/or Services offered on the Platform by Billboard. The Customer agrees to receive such invoices electronically via upload to their Account. If these payment documents are not available for more than 48 hours in the Account, please notify us at shop@billboard.bg.
14.6. Billboard does not issue or send invoices for purchases or other payments related to Goods and/or Services offered by Marketplace Sellers, who are obliged to do so according to current Bulgarian legislation.
14. INVOICING AND PAYMENT
14.7. To ensure the correct issuance of an invoice for the respective Order, the Customer/User is required to continuously update their account information. They must review the details provided for the Order to confirm that they are complete, accurate, and correct.
14.8. The Customer will have access to a record of the invoices issued by Billboard in their Account and may save or archive them at any time.
14.9.
(1) "One-Click Payment" is a fast payment method available through shop.billboard.bg website using a debit or credit card. This payment is completed with a single click using a Quick Pay or PayPal associated with the card without requiring the input of card details for each transaction.
(2) The "One-Click Payment" method can be activated at any time after creating an account, when registering a new order, or upon receiving confirmation for a registered order.
(3) The Customer can activate the "One-Click Payment" option at any time in the "My Cards" section of their account by selecting the "Save Card" button. At this point, the Customer will be redirected to a Quick Pay or PayPal page where they can enter the required card information. Quick Pay will validate the card with the issuing bank. Upon validation, the "One-Click Payment" option is automatically activated, and a Token (encrypted, unique code) is generated for future use.
(4) The Customer can also activate the "One-Click Payment" option during an order by selecting payment via debit or credit card and then choosing to activate this option. The activation process is the same as described in (3). After completion, the Customer completes the payment and order. Once the payment is confirmed, the card becomes available for future use through the Token.
(5) If a Customer has placed an Order and selected debit or credit card payment but has not activated "One-Click Payment," they can still activate it after receiving payment confirmation. The Customer will be given the option to save their card details using the process described above, enabling future payments with the Token.
(6) A Customer with an active "One-Click Payment" option will not need to enter their card details for each transaction. By entering their card information, the Customer acknowledges that they have been informed and agree to the Platform's terms for "One-Click Payment," as well as consenting to the use of the Token for future transactions.
(7) Customers are advised not to remain logged into websites they visit (whether frequently or not) and to avoid enabling automatic login on any device, including but not limited to desktop computers, laptops, mobile phones, and tablets, to limit unauthorized access to their Account.
(8) The Customer may register multiple debit or credit cards for "One-Click Payment." Each card will be associated with a different Token. The Customer can delete any Token at any time or deactivate the "One-Click Payment" service entirely from their Account in the "My Orders" section. These actions will render the service unusable until reactivation via the methods described above.
(9) Card payment details will not be accessible or stored by Billboard but only by the card issuer or an authorized entity responsible for providing card data storage services.
(10) The authorized entity for card data storage services is Quick Pay.
(11) In certain cases, to ensure transaction security, the Customer may be required to authorize payment by re-entering their card password or using fingerprint authentication on compatible mobile devices.
(12) For security reasons during Transactions, the Customer is advised not to log into the Site and enable automatic login on mobile devices. Disclosure of card account passwords is prohibited, and it is recommended to use complex passwords (for example, at least eight characters, including uppercase letters, lowercase letters, numbers, and special characters).
14. INVOICING AND PAYMENT
14.9.
(13) The Customer may enter the details of multiple cards they own for which the "One-Click Payment" option can be activated, with one Token linked to each payment card. Additionally, the Customer may delete a saved card at any time, which will terminate their access to the "One-Click Payment" service.
(14) If the Customer has more than one address saved in their account, the delivery will be sent to the one marked as the primary address.
15. DELIVERY OF GOODS
15.1. The Seller is obliged to deliver the ordered and purchased Goods either personally or via a courier company to the address specified by the Customer. The address should allow easy access for a cargo vehicle, or alternatively to the office of the courier company, depending on the Customer's choice. In cases of door-to-door delivery, the Customer must specify the floor to which the products should be delivered in the address field of the order form on shop.billboard.bg If this information is not provided, the delivery will be made to the building specified as the delivery address, provided there is access for a cargo vehicle.
15.2. The Seller will ensure appropriate packaging of the Goods and the inclusion of accompanying documents. If, by chance, a required document is missing from the shipment, please contact us at shop.billboard.bg, and we will make every effort to provide it as quickly as possible.
15.3.
(1) Billboard will deliver Goods and provide Services only within the territory of Bulgaria and EU.
(2) The delivery conditions and prices for Goods from Marketplace Sellers will be disclosed to Customers on the respective page of each Seller in the Platform, accessible through their active name under the text "Offered and delivered by ..." beneath each Good.
(3) The delivery cost, if applicable, will be visible after the desired Product(s) is placed in the shopping cart.
